Live port and sailing information
Read our feed below for the very latest travel and sailing updates. Please note this information is updated live, it is for information only, any comments to this Twitter feed will not be responded to outside office hours 9am-5pm Monday to Friday. For check in details please read our important updates.
Ask us a question Twitter @DFDSSeaways. Or contact us - visit our get in touch page.
The relevant port check-in times for your departure can be found on your booking confirmation in local time. When travelling to the port, please allow adequate time in order to complete the check-in process. A minimum of 45 minutes prior to the sailing departure time for our ferry crossings on the Eastern Channel routes, 90 minutes prior to the sailing departure time for our ferry crossings on our Western Channel and Long Sea routes.
EXIT CHECKS FOR PASSENGERS TRAVELLING FROM UK PORTS
From 08 April 2015 the UK Government is introducing exit checks at all UK ports of departure. In order to ensure a quick and efficient check-in process can all customers have their passports or identity card ready for inspection when checking in for our services.
Newcastle - Amsterdam sailings
Tyne Pedestrian and Cyclist Tunnel refurbishment.
Please note that The Tyne Pedestrian and Cyclist Tunnels, between Howdon and Jarrow, will close for refurbishment work and expected to re-open summer 2016. A replacement shuttle bus will be in action throughout this period.
Dover - Dunkirk/Calais sailings
Customers travelling from Dunkirk & Calais between Friday 28 August and Wednesday 02 September are highly recommended to allow 90 minutes to pass through passport and check-in controls due to the busy holiday period. DFDS Seaways check-in controls open 2 hours prior to the departure and close no later than 45 minutes prior to the scheduled departure.
Operation Stack has been stood down and traffic is flowing to the Port of Dover via M20/A20 and M2/A2
Dart Charge – New payment arrangements at the Dartford Tunnel
Payment for the Dartford Tunnel can no longer be paid on arrival at the crossing. For more information to pay for Dart Charge or to use this service please
For additional information download this guide:
Amended Schedule Dover-Calais Services
DFDS Seaways regret to advise due to operational reasons the following services have been cancelled on our Dover-Calais route:
From 23 August until 20 December each Sunday the following crossings have been cancelled;
Exit Port Calais: 09:00
Exit Port Dover: 10:15
All affected customers confirmed on the cancelled services will be notified by DFDS Seaways. Alternatively customers with existing bookings can call our customer contact centre on 0344 848 6090 to discuss your travel arrangements.
DFDS Seaways would like to apologise for any inconvenience caused to our customers due to the rescheduling of our services.
Newhaven - Dieppe sailings may be subject to alteration due to tidal restrictions.
WE'RE AWARD WINNING
It’s always a proud moment when you’re recognised for your good work, we’re honoured to have been named as ‘World’s Leading Ferry Operator’ in the 2014 World Travel Awards. We've won this award for 4 years running.