Contact Us - DFDS Seaways 

Why book online?

No telephone booking fee
Modify your booking online
Book 24 hours a day



Most Asked Questions



1. Parking Information


2. Taking Pets Abroad




 Show all FAQ


Contact Us By Email


If you have a question that you cannot find the answer to in our FAQ section, or wish to provide feedback on our website or your recent experience onboard our ships please email us using our specially designed form


Contact Us By Phone


Customer Sales & Service: UK: 0871 522 9955

International:
0044 330 333 0245
 
Opening Hours: Monday-Friday: 9am-5.30pm
Saturday: 9am-5pm
Sunday: Closed
Bank Holidays: 10am-4pm


Groups Booking/Enquiries (+10 people): +44 (0) 871 522 9933
Opening Hours: Monday-Thursday: 8.30am-5pm
Friday: 8.30am-4pm
Get a Quote



A £10 fee applies for all short cruise breaks, £30 for tailor made and touring holidays and £20 for all other bookings made via the telephone.



UK Port Addresses


Newcastle:
International Passenger Terminal
Royal Quays
North Shields
Newcastle
Tyne & Wear
NE29 6EE


Harwich:
Harwich International Port
Parkeston
Harwich
Essex
CO12 4SR


Freight Enquiries


DFDS Torline are able to accommodate various freight units onboard our passenger vessels between Newcastle-Amsterdam and Harwich-Esbjerg.

Telephone: 01469 578 899
Email: sales.uk@dfdstorline.com
Web: www.dfdstorline.com
Opening Hours: Monday-Friday 9am-5pm
Telephone Charges
Calls cost up to 10p per minute plus network extras.