DFDS Seaways named “Europe’s Leading Ferry Operator” at 20th Annual World Travel Awards
DFDS Seaways was named “Europe’s Leading Ferry Operator” at the European leg of the 2013 World Travel Awards in Antalya, Turkey (31 August 2013). It is the seventh consecutive year that the ferry company has been recognised for its outstanding service at the World Travel Awards.
The 2013 World Travel Awards are recognised worldwide as the ‘Oscars’ of the travel industry and the premier industry awards programme, with the winners decided by votes from travel industry professionals and consumers. The cruise and passenger ferry firm fought off competition from rival firms Brittany Ferries, Color Line and P&O Ferries.
The award winning ferry company puts its success down to its quality onboard offering with restaurants, bars, live entertainment, Kids’ club and exceptional customer service. The operator also offers a comprehensive passenger route network, which incorporates six routes from the UK to Europe, via Dover-Dunkirk, Dover-Calais, Newhaven-Dieppe, Portsmouth-Le Havre, Newcastle-Amsterdam and Harwich-Esbjerg providing a gateway to Europe.
Max Foster, Passenger Director for DFDS Seaways, comments: “The cruise and passenger ferry market is very competitive and we strive to deliver outstanding customer service on every sailing. We feel very proud to be recognised by the World Travel Awards for the seventh consecutive year, which is a great endorsement of the high standards we adhere to and the enormous effort of our hard working staff.
Passengers’ holidays start as soon as they board a DFDS Seaways ferry and we will continue to invest in our vessels and services to ensure we are providing the very best service.”
The World Travel Awards, founded in 1993, acknowledge, reward and celebrate excellence across all sectors of the global travel, tourism and hospitality industry.
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Notes to Editors
About DFDS Seaways
DFDS is Northern Europe’s largest integrated shipping and logistics company, with a network of 30 routes and 50 freight and passenger ships. In 2012, DFDS transported 5 million passengers across the 11 passenger routes.
DFDS Seaways prides itself on offering world-class facilities and services and the widest choice of ferry routes into northern Europe.
In the UK, the company operates passenger ferry services on routes from Dover to Calais, Dover to Dunkirk, Harwich to Esbjerg, Newcastle to Amsterdam, Newhaven to Dieppe and Portsmouth to Le Havre.
DFDS Seaways has been named the ‘World’s Leading Ferry Operator’ for the last two years (2011-12), as well as ‘Europe’s Leading Ferry Operator’ at the prestigious 2012 World Travel Awards. It was also the only recommended ferry operator nominated by Which? Travel (2011).
DFDS Seaways operates up to 44 sailings a day between Dover and France on its Dover-Dunkirk and Dover-Calais routes and two daily services on the Portsmouth to Le Havre crossing. It also offers two daily sailings between Newcastle and Amsterdam and up to four crossings a week between Harwich and Esbjerg in Denmark. In addition, the DFDS Seaways network includes a passenger and freight service between Newhaven to Dieppe, which has four daily sailings and is operated by Transmanche Ferries. For further information about DFDS Seaways, or to find out about the latest sailing times, fares and offers across all routes from the UK, visit www.dfds.co.uk.