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Disabled access

Disabled Access

If you or someone you are booking for has limited mobility or some other physical characteristic which makes travel more difficult than it is for others, it may be that some aspects of our services will pose problems.

We welcome such customers and will offer whatever help we can. Often the problems can be overcome.

However, please note that we need to know about your requirements before your booking becomes final. We cannot make special arrangements on the day you travel for requirements we do not know about beforehand.

If it is possible, in our view, to adjust the service you are booking to accommodate your requirements at no extra cost, we will do so.

Please contact us at 0871 522 9955 (Calls cost up to 10p per minute plus network extras) or e-mail us at travel.sales@dfds.co.uk

Please note that you can only book disabled cabins, over the phone due to their limited availability.

Below you will find information on the facilities onboard each ship. You may also need to make special arrangement at your destinations, the coaches in Amsterdam are not suitable for wheelchairs.

KING SEAWAYS

Route:
Newcastle - Amsterdam

Disabled Cabins:
4 Outside cabins and 2 inside cabins

Lifts: Suitable for normal sized wheelchairs

Disabled Toilet Facilities: In cabins and on Deck 8

Restricted Areas: Deck 5 has no lift access

Assistance available: Yes from the Guest Service Centre

Disabled access on/off ship: Yes

PRINCESS SEAWAYS 

Route:
Newcastle-Amsterdam

Disabled Cabins:
2 Outside cabins and 1 Inside cabins

Lifts: Suitable for normal sized wheelchairs

Disabled Toilet Facilities:
In cabins

Restricted Areas:
Deck 4 has no lift access

Assistance available: Yes from the Guest Service Centre

Disabled access on/off ship: Yes

CROWN SEAWAYS

Route: Copenhagen - Oslo

Disabled Cabins: 2 Outside cabins and 2 inside cabins

Lifts: Suitable for normal sized wheelchairs

Disabled Toilet Facilities: In cabins and on Deck 7 and 8

Restricted Areas: No

Assistance available: Yes from the Guest Service Centre

Disabled access on/off ship: Yes


PEARL SEAWAYS

Route: Copenhagen - Oslo

Disabled Cabins: 2 Outside cabins and 4 inside cabins

Lifts: Suitable for normal sized wheelchairs

Disabled Toilet Facilities: In cabins

Restricted Areas: No - cinema is wheelchair friendly

Assistance available: Yes from the Guest Service Centre

Disabled access on/off ship: Yes but there is a step to the lift, will require assistance