Contact us (Dover - Dunkirk route)

For passenger booking please contact the relevant numbers as detailed below.

Calls are 10p a minute from BT networks; calls from other networks will be charged dependant on the network provider. When dialling from outside the UK calls will be charged at international rates based on the country and the network provider used.    


Booking and amendments

Telephone

Telephone (UK): 0871 574 7235  *Calls cost up to 10p a min plus network charges.    

Telephone (outside UK): +44 208 127 8303

Email

Email:  dover.pax@dfds.com

Lost property:

Email

Email: lostproperty.dover@dfds.com

Insurance claims:

Email

Email: claims.dover@dfds.com


Press contacts:

If you would like to contact us about a recent press release or would like extra information about DFDS Seaways, please vew our press center for more information.

Live chat:

If you would like to contact our customer services but would prefer not to telephone then you can make use of our live chat facility:

Click here to chat live online


In case of emergency on the continent

When visiting an EU country or at home 112 is the European emergency number for ambulance, the fire brigade or the police reachable from fixed and mobile phones, free of charge, everywhere in the EU.


 Freight Bookings (Dover - Dunkirk)

Telephone Telephone: +44 (0) 1304 218400
Email

Email:  freightbookings@norfolkline.com


Corporate offices

DFDS Seaways head office is located in Denmark:

DFDS Seaways
Sundkrogsgade 11
2100 København Ø


Company Registration

  • Full corporate name: DFDS Seaways B.V.

  • Place of registration: The Hague, the Netherlands

  • Registered number: 27111677

  • Registered office address: Kranenburgweg 180, The Hague