Terms and Conditions
Please find copies of our General Terms & Conditions available to download below.
View promotional terms & conditions
Dover-Dunkirk, Dover-Calais, Newhaven-Dieppe, Portsmouth-Le Havre, Newcastle-Amsterdam, Harwich-Esbjerg, Copenhagen-Oslo & Baltic Sea routes
To download a copy you must have Adobe Acrobat installed on your computer. If you do not have this then you can download it quickly using the link provided.
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Download Terms & Conditions (PDF format)
Pet Travel Terms & Conditions (PDF Format)
Download the Single Trip / Annual Personal / Cancellation Only Insurance Policy
Download the European Vehicle Assistance Policy
Download the Insurance Status of Disclosure
View insurance terms & conditions
If you have any queries or questions relating to the wording or information contained within these documents please call 0871 882 0886 .
Regulation (EU) No 1177/2010 concerning the rights of passengers when travelling by sea and inland waterway
Calls cost up to 10p a min plus network charges.