​Dover - France Contact Information​

Sailings between Dover and Dunkirk/Calais on the English Channel; 

Summer Customer Contact Centre hours
​​Thursday 18th July – Tuesday 3rd September ​

​​​Query ​Telephone ​Email Address ​Live Chat ​Opening Times
Make a Booking​UK - 0871 574 7235
INT - +44 208 127 8303
dover.pax@dfds.com​​Live Ch​at ​Mon - Sun: 24 hours
Online Assistance​UK - 0871 574 7223
INT - +44 208 127 8303
dover.pax@dfds.com  
Live Ch​at Mon - Fri: 8am - 9pm
Sat: 8am - 8pm
Sun: 8am - 7pm
​Group enquiriesUK ​- 0871 522 9933
INT - +44 330 333 0245
uk.groups@dfds.com​​​N/A​Mon - Fri: 8:30am - 5pm
Sat - Sun: Closed

Customer Contact Centre hours

​​​Query ​Telephone ​Email Address ​Live Chat ​Opening Times
Make a Booking​UK - 0871 574 7235
INT - +44 208 127 8303
dover.pax@dfds.com​​Live Ch​at ​Mon - Sun: 24 hours
Online Assistance​UK - 0871 574 7223
INT - +44 208 127 8303
dover.pax@dfds.com  
Live Ch​at Mon - Fri: 8am - 8pm
Sat - Sun: 8am - 7pm
​Group enquiriesUK ​- 0871 522 9933
INT - +44 330 333 0245
uk.groups@dfds.com​​​N/A​Mon - Fri: 8:30am - 5pm
Sat - Sun: Closed


If you need help with an existing booking or have already travelled, please call the customer service telephone​ number shown on your booking confirmation. For non-urgent attention, please send us an e-mail here making sure to include your contact details, or chat with us live here​.

​​​​​​​​ WE'RE AWARD WINNING​​

We are Europe’s Leading Ferry Operator 2012-2019 & the World’s Leading Ferry Operator 2011-2018!​​

Awards​​​​​​​