​Dover - France Contact Information​

Sailings between Dover and Dunkirk/Calais on the English Channel; 

Customer Contact Centre hours

​​​Query ​Telephone ​Email Address ​Live Chat ​Opening Times
Make a Booking​UK - 0871 574 7235
INT - +44 208 127 8303
dover.pax@dfds.com​​Chat Now​Mon - Sun: 24 hours
Online Assistance​UK - 0871 574 7223
INT - +44 208 127 8303
dover.pax@dfds.com  
​​Chat NowMon - Fri: 8am - 8pm
Sat - Sun: 8am - 7pm
​Group enquiriesUK ​- 0871 522 9933
INT - +44 330 333 0245
uk.groups@dfds.com​​​N/A​Mon - Fri: 8:30am - 5pm
Sat - Sun: Closed


Christmas opening hours

Day​Date​Opening Times
​​Christmas Eve​Monday 24 December 20188am - 2pm
Christmas Day​Tuesday 25 December 2018​Closed
Boxing Day​Wednesday 26 December 20189am - 5pm
​New Years Eve​Monday 31 December 20188am - 5pm
New Years Day​Tuesday 1 January 20198am - 5pm



If you need help with an existing booking or have already travelled, please call the customer service telephone​ number shown on your booking confirmation. For non-urgent attention, please send us an e-mail here making sure to include your contact details, or chat with us live here​.

​​​​​​​​ WE'RE AWARD WINNING​​

We are Europe’s Leading Ferry Operator 2012-2018 & the World’s Leading Ferry Operator 2011-2018!​​

Awards​​​​​​​