​Other Ro​utes Contact Information

Long Sea routes, sailings between; Copenhagen and Oslo; Karlshamn and Klaipeda; Kiel and Klaipeda; Kapellskär and​ Paldiski​.

​​Summer Customer Contact Centre hours

​Days​ Contact Centre ​Opening Times
​Monday-Friday​8am-9pm
​Saturday, Sunday​8am-8pm

​​​​​Please note: these extended contact hours will be available from Monday 16th July to Sunday 09 September 2018. For all other times of year please see table below.

​Query​Telephone​Email Address​Live Chat​Opening Times
​Make a booking​UK - 0871 522 9955
INT - +44 330 333 0245
​travel.sales@dfds.com​Chat​ Now​Mon - Fri: 8am - 8pm
Sat - Sun: 8am - 7pm
​Online assistance​UK - 0871 522 9966
INT - +44 330 333 0245
​travel.sales@dfds.comChat Now​​Mon - Fri: 8am - 8pm
Sat - Sun: 8am - 7pm
​Groups enquiries​UK - 0871 522 9933
INT - +44 330 333 0245
uk.groups@dfds.com​N/A​Mon - Fri: 8:30am - 5pm
Sat - Sun: Closed


 

​If you need help with an existing booking or have already travelled, please call the customer service telephone number shown on your booking confirmation. For non-urgent attention, please send us an e-mail here making sure to include your contact details, or chat with us live here​.