For safety reasons we can only cater for up to five wheelchair passengers at any one time onboard our vessels
If you or a member of your party has a hearing impairment, please mention this when making a reservation and report to the Information Desk when you board the ship. The crew will make sure that you receive any important messages which are broadcasted during the crossing.
If you or a member of your party has a visual impairment please mention this when making a reservation and report to the Information Desk when you board the ship. On arrival, our staff will help you to locate the passenger areas and assist wherever possible.
Carriage of Mobility & Medical Assistance
All mobility and medical equipment may be taken into the passenger accommodation or on vehicle deck, the passenger shall notify us of any need to bring mobility and/or medical equipment at the time of booking.
Customers can travel with medical oxygen with written permission from a GP advising that medical oxygen is required. We need to be informed at the time of booking that medical oxygen will potentially be used on the voyage. We can carry a maximum of 6 x size F, i.e. up to 60 litres aggregate water capacity.
Disabled person or person with reduced mobility means any person whose mobility when using transport is reduced as a result of any physical disability (sensory or locomotor, permanent or temporary), learning disability, any other cause of disability, or as a result of age, and whose situation needs appropriate attention and adaptation to their particular needs of the service made available to all passengers.