Live port and sailing information
Read our feed below for the very latest travel and sailing updates. Please note this information is updated live, it is for information only, any comments to this Twitter feed will not be responded to outside office hours 8am-8pm Monday to Friday & 8am-7pm Saturday to Sunday. For check in details please read our important updates.
Ask us a question Twitter @DFDS_UK. Or contact us - visit our get in touch page.
The relevant port check-in times for your departure can be found on your booking confirmation in local time. When travelling to the port, please allow adequate time in order to complete the check-in process. A minimum of 45 minutes prior to the sailing departure time for our ferry crossings on the Eastern Channel routes, 90 minutes prior to the sailing departure time for our ferry crossings on our Western Channel and Long Sea routes.
EXIT CHECKS FOR PASSENGERS TRAVELLING FROM UK PORTS
From 08 April 2015 the UK Government is introducing exit checks at all UK ports of departure. In order to ensure a quick and efficient check-in process can all customers have their passports or identity card ready for inspection when checking in for our services.
DOVER - DUNKIRK/CALAIS SAILINGS
Annual Joint EU Inspection - Dover-Dunkirk-Dover Services
DFDS regret to advise due to annual EU inspections on our Dover Dunkirk vessels the following services have been cancelled on Monday 27 February 2017.
Exit Port Dunkirk: 12:00
Exit Port Dover: 14:00
All affected customers confirmed on the cancelled services will be notified by DFDS. Alternatively customers with existing bookings can call our customer contact centre on 0344 848 6090 to discuss your travel arrangements.
DFDS would like to apologise for any inconvenience caused to our customers due to the rescheduling of our services.
Dart Charge – Payment arrangements at the Dartford Tunnel
Payment for the Dartford Tunnel can no longer be paid on arrival at the crossing. For more information to pay for Dart Charge or to use this service please click here.
For additional information download this guide:
Customer Information – Operation Stack
For more information about Operation Stack on the M20 when travelling to the Port of Dover please
Newcastle - Amsterdam (IJmuiden) sailings
Change in departure time Amsterdam (IJmuiden) on Thursday 23 February 2017, Now departing at 16:00 (local time)
DFDS regret to advise a change of departure time from Amsterdam (IJmuiden) on Thursday 23 February 2017 due to adverse weather conditions in the North Sea.
The sailing from Amsterdam (IJmuiden) will now depart 90 minutes earlier than the scheduled departure time:
New Departure time 16:00 (local time) on Thursday 23rd February from Amsterdam (IJmuiden)
Check-in is open from 14:00, please ensure the check-in process is completed no later than 15:30 (local time)
Customers travelling by coach transfers from Amsterdam City Centre
Bus transfer pick-up times returning to the ship from Amsterdam city centre on Thursday 23rd February will leave from the Park Plaza Victoria Hotel at 13:30 and 14:30 (local time). You can join any DFDS coach returning to the port between these times.
DFDS would like to apologise for any inconvenience caused to our customers due to the earlier departure of our service.
Tyne Pedestrian and Cyclist Tunnel refurbishment.
Please note that The Tyne Pedestrian and Cyclist Tunnels, between Howdon and Jarrow, will close for refurbishment work and expected to re-open summer 2016. A replacement shuttle bus will be in action throughout this period.
NEWHAVEN - DIEPPE SAILINGS
Newhaven - Dieppe sailings may be subject to alteration due to tidal restrictions.
It’s always a proud moment when you’re recognised for your good work, we’re honoured to have been named again as the World and Europe's Leading Ferry Operator 2016 at the World Travel Awards. We have been Europe’s Leading Ferry Operator for 5 years running now, and the World’s Leading Ferry Operator for 6 years.