​European Car Breakdown Assistance

Most motor breakdown assistance covers the UK only and does not cover you abroad. To travel abroad, customers will need to take out ‘European Vehicle Assistance Cover’ to ensure that they are fully covered in the event that they breakdown or have any motor related difficulties whilst outside of the UK, available on our Newcastle to Amsterdam route and Copenhagen to Olso​ route.


Our insurance can be added on to your Newcastle-Amsterdam or Copenhagen-Oslo booking during the online booking process. If you're traveling on our Dover-France routes you can purchase insurance via our contact center on - 0871 230 0440​ (Calls will cost 13p per minute plus your telephone company's access charge)​.

​What's Covered:
​Cover Standard​
​Replacement car before travel starts​£2,000
​Roadside assistance and towing​Unlimited
​Contribution to emergency labour charges​£250

​Loss of use of the insured vehicle for more than 8 hours either:
a. Transports ti destination & return collect car, or
b. Additional accomodation costs (per person per night / total), or
c. Cost to hire alternative vehicle

Up to costs incurred

£45* / £450


​Alternative travel costs, including hire car​£1000

​Repatriation costs
Accommodation and travel expenses to collect your vehicle from abroad

following repairs

Contribution to UK hire car while own vehicle is being repatriated




​Providing a Chauffeur to get home
Additional accommodation costs (per person per night / total)
£45* / £450
​Cost of delivering spare parts​Unlimited
​Legal defence​£20,000
​Advance of funds​£2,000

* per person, per night up to a maximum in all. Please note that prices are inclusive of Insurance Premium Tax.

Pricing for Car Breakdown Insurance
Duration Premium​
​4-10 Days​£25.00
​11-18 Days​£28.00
​19-31 Days​£31.00
​Annual Cover​£54.00

 Please note: Annual Cover - Maximum trip duration of any one trip - 31 days. Only valid for a single trip

Pricing for Car Breakdown Plus Trailer / Caravan Insurance
Duration Premium​
​4-10 Days£33.00​
​11-18 Days​£36.00
​19-31 Days​£41.00
​Annual Cover​£69.00

Please note: Annual Cover - Maximum trip duration of any one trip - 31 days. Only valid for a single trip

We will not pay for the following;

a. anything caused by the insured vehicle being used for;

i.Carrying goods or materials, or

ii.Hire or reward, or iii. motor racing, rallies, speed or other tests.

b. anything caused by you;

i.causing damage or injury on purpose,

ii.breaking the law, or

iii.Deliberately putting yourself at risk (unless you were trying to save another person's life)

iv.Not following the laws of the country or its local authorities.​

Top 5 Breakdown Assistance related FAQs  

1. What countries are covered by the policy? 

​​Andorra, Austria, Balearics, Belgium, Bulgaria, Canary Isles, Corsica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Poland, Portugal, Romania, San Marino, Sardinia, Sicily, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey in Europe plus Uskudar, Republic of Ireland, Isle of Man and the Channel Islands 

2. How many people are covered by this policy? 

Our breakdown cover covers the vehicle rather than the occupants; however the vehicle must not exceed the number of persons recommended by the manufacturer up to maximum of 8 persons, including the driver. 

3. What type of vehicles do you cover? 
We provide cover for the following vehicle types: car, light van, motorised caravan, estate car, or motorcycle. The insured vehicle must be privately registered in the United Kingdom and under 10 years old since first registration (or under 15 years old if you have paid the appropriate extra premium) 
Important Note: 
The insured vehicle must be serviced, maintained and operated as recommended by the manufacturer and hold a current valid MOT certificate if applicable. 

4. How many days am I covered for under Annual multi-trip policy? 
Our annual multi-trip policy runs for 12 months from the commencement date and provides cover for any number of round trips provided that each trip does not exceed 31 days in duration and that your vehicle returns to the UK at the end of each trip. 
5. I am going on a single trip, how many days can you provide cover for? 
The maximum number of days we can cover for a single trip is 91 days. ​


DFDS Newcastle Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts. ​

​​​​​​Prices are subject to availability. Credit card & telephone booking fees apply. ​Terms & Conditions apply.


We are Europe’s Leading Ferry Operator 2012-2017 & the World’s Leading Ferry Operator 2011-2017!​​