What does it cost to join?
Nothing. It's free.
How can I sign up?
If you have never had a Nectar account before, simply go online to register and order a card. Once you have done this your card and welcome pack will arrive within 2 weeks.
Alternatively, you can pick up a registration pack with a Nectar card enclosed at all participating companies including Sainsbury's and BP.
Do I have to be a UK citizen to join?
No, but you need to have a resident address in the United Kingdom (i.e. England, Scotland, Wales and Northern Ireland), the Channel Islands or the Isle of Man to collect points. For further information visit
How old do I have to be to collect Nectar points on DFDS?
To be a Primary Nectar Collector you must be 18 or older. Additional Collectors must also be over 18 except if they are on the Nectar account of their parent or legal guardian and the relevant Primary Collector is responsible for them and accepts they may redeem points for rewards. For further information visit
If my card's lost, stolen or damaged, what do I do?
Nectar.com where you can manage your account, including placing a request for a replacement card to be sent to you. Alternatively, call the Nectar Helpline team on 0344 811 0811. They're available from 8am to 8pm weekdays and from 9am to 5pm at weekends. Nectar will send you a replacement card, and more importantly, ensure any points you have already collected are safe.
How do I update my Nectar account if my details change?
To update your account simply go to
Nectar.com where you can manage your own account. Alternatively, call the Nectar Helpline team on 0203 027 5943. They're available from 8am to 8pm weekdays and from 9am to 5pm at weekends.