Important Information when Travelling with DFDS over the busy holiday period.

The DFDS customer service team will be working hard over the busy holiday period to ensure our vessels operate to the advertised sailing schedule. Please be sure to check our travel updates before setting off on your journey and whilst travelling to the port, we are expecting the roads and ports to be extremlely busy.

On arrival at the port please have your passports ready for inspection and remove any covers or holders prior to arriving at border and check-in controls. We highly recommend all customers to allow 90 minutes to complete all check points at the port prior to the sailing departure.

You may be held in area called the 'buffer zone' which means there are delays at border control, while extra checks are carried out by the French Police. Rest assured, if you are held in these lanes we will put you onto our next available service. 

DFDS check-in controls open 2 hours prior to the sailing departure and close no later than 45 minutes prior to the scheduled departure. When travelling to the terminal, please ensure that you keep up to date with our live port and sailing information which is regularly updated with the latest traffic and departure notifications 24 hours a day @DFDSUKUpdates  

You can also access the latest DFDS travel updates via our twitter feed @DFDSUKUpdates ( )​

​Live port & sailing information

Keep up to date with our live port and sailing information before setting off on your journey, we will post important traffic and sailing notifications here 24 hours a day.

​​Customer Service Help Center

In our customer service help centre you can find useful information about your booking, along with details regarding your trip.​

​Our Po​rts

Find out more about our ferry ports including directions, driving distances, facilities at the port, parking options and more.

​​Timetable & check-in information

Make sure you give yourself plenty of time to check in, you can view our check in times and timetables here but always give yourself that little bit extra time when travelling over our busy holiday period. Our check-in controls open 2 hours prior to the departure and close no later than 45 minutes prior to the scheduled departure.

​Tips for Driving Abroad

Motoring regulations differ from country to country, so it's important to know the local driving rules before you go to avoid being caught out. It is your responsibility to check and fully comply with all the necessary vehicle documentation and overseas driving regulations when taking your car abroad.

​Make a change to your booking

Need to make a change to your reservation? Amending a booking online is quick and easy. There's now no reason to pay for phone calls, or even telephone booking fees, as you can do it all online, at a time that is convenient to you 24 hours a day, 365 days a year. 


We are Europe’s Leading Ferry Operator 2012-2019 & the World’s Leading Ferry Operator 2011-2018!​​